TEAM DISCOUNT AVAILABLE!
Turn around time is currently 10-14 business days for team orders. Contact me directly at allison@texstarpromos.com to receive a discount on your team order!
Polyester
Zippered insulated main compartment (9 1/2" W x 6" H)
Adjustable black strap
Front zipper pocket
Oversized Volleyball Lunch Cooler
We value your satisfaction and strive to provide the best products and services. This Refund Policy outlines the terms and conditions for requesting and processing refunds. By making a purchase on our website, you agree to abide by this policy.
**1. Refund Eligibility**
- We offer refunds under the following conditions:
- The item(s) are damaged or defective upon receipt.
- The wrong item(s) were shipped.
- The item(s) do not match the description provided on our website.
- You notify us within 14 days of receiving the product(s).
**2. Non-Refundable Items**
- The following items are non-refundable:
- Digital products or downloadable content.
- Gift cards or vouchers.
- Services that have already been rendered or completed.
- Products with signs of misuse, tampering, or damage caused by the customer.
**3. Refund Process**
- To request a refund, please follow these steps:
- Contact our Customer Support team at scribbledpeaches@gmail.com within 14 days from the date of delivery.
- Provide your order number, the reason for the refund, and any relevant evidence (e.g., photos of damaged items).
- Our team will review your request and respond within 48 hours.
**4. Refund Options**
- If your refund request is approved, you will have the following options:
- **Full Refund:** We will process a full refund to your original payment method within 24 hours from the approval date.
- **Replacement:** We may offer a replacement for damaged or defective items, subject to availability.
**5. Return Shipping**
- For eligible refunds, we will provide a prepaid return shipping label.
- Please follow our return instructions carefully to ensure your item(s) are received and processed promptly.
**6. Exceptions**
- We reserve the right to reject refund requests if:
- The refund request is made after the specified refund period.
- The item(s) have been used, damaged, or altered after delivery
.
- The item(s) were purchased from a third-party seller or retailer.
**7. Changes to the Refund Policy**
- We may update this Refund Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website.
**8. Contact Us**
- If you have any questions or concerns about our refund policy, please contact our Customer Support team at scribbledpeaches@gmail.com.
**Shipping Policy**
*Last Updated: 8/1/2023*
We are committed to providing you with a seamless shopping experience. This Shipping Policy outlines the terms and conditions related to shipping and delivery of your orders. By making a purchase on our website, you agree to abide by this policy.
**1. Processing Time**
- All in-stock
orders will be processed and shipped within 48 hours (excluding weekends and holidays) after payment confirmation.
- For orders containing out-of-stock items, we will ship them within 48 hours of the stock arrival.
**2. Shipping Methods**
- We partner with stamps.com for order fulfillment to ensure reliable and efficient shipping services.
- The shipping methods available for your location will be displayed during the checkout process. Please choose the one that best suits your needs.
**3. Shipping Rates**
- All orders under $50 are a $2 flat rate. FREE Shipping over $50.
- Free pick-up is also available.
**4. Order Tracking**
- Once your order is shipped, you will receive a shipping confirmation email containing tracking information.
- Use this tracking number to monitor the delivery status of your package on the carrier's website.
**5. Shipping Locations**
- We currently offer shipping within the continental US.
- Please note that some remote areas may experience longer delivery times.
**6. Delivery Timeframes**
- Estimated delivery times may vary based on the shipping method and destination.
- As a general guideline, local domestic deliveries typically take 2-3 business days. Items traveling a further distance outside of Texas may take up to 5-7 business days.
**7. Delayed Shipments**
- In the rare event of a delay in shipping or delivery, we will promptly notify you via email.
- We will work diligently with our shipping partners to resolve any issues and ensure your package is delivered as soon as possible.
**9. Multiple Shipments**
- In certain cases, your order may be split into multiple shipments if it contains items that ship from different locations or if some items are on backorder.
- You will receive separate shipping confirmations and tracking information for each shipment.
**10. Changes to the Shipping Policy**
- We may update this Shipping Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website.
**11. Contact Us**
- If you have any questions or concerns about our shipping policy, please contact our Customer Support team at scribbledpeaches@gmail.com.